The rapidly changing world of telecommunications technology makes it difficult, if not impossible, for our Members to know whether they are maximizing their telecommunication dollar. NEO|SO developed a telecommunication audit program that identifies opportunities for our Members to recover historical over-charges and reduce their ongoing telecommunications expenses.

• Making Sense of Telecommunications Bills: "Have you ever tried to decipher a telephone bill? It’s almost impossible to know if you are getting what you’re paying for." NEO|SO’s supplier analyzes historical billings to ensure that the telecommunications vendor is billing our Members appropriately for the services that are being rendered. Our team often finds discrepancies and secures the appropriate refunds.
• Reducing Ongoing Costs: "How am I supposed to know if we are on the right plan? It seems like our vendors change their plans on a daily basis, but they never call me to let me know that there is a better plan for my organization," NEO|SO's team works with Members' current telecommunication providers to identify and implement the best plan for each Member’s current telecommunication usage needs.
• Saving Money: "We are under intense financial pressures, what with a shrinking tax base and ever-increasing costs. We need to save money, NOW." NEO|SO’s program has established a strong track record of identifying immediate savings and cost recoveries.
• Paying for Expertise: "I’d love to have someone come in and evaluate our telecommunications expenses, but I just can’t afford to hire a consultant for this project." NEO|SO’s supplier provides its services on a contingency basis; they are only paid if billings are recovered or savings are achieved. Any proposed changes are reviewed and approved by the Member before they are implemented – our Members are always in control of the process.

To learn more about NEO|SO’s telecommunication audit program, click here.